{"id":7054,"date":"2019-07-11T13:41:09","date_gmt":"2019-07-11T19:41:09","guid":{"rendered":"https:\/\/2019.sanjose.wordcamp.org\/?post_type=wcb_session&#038;p=7054"},"modified":"2019-07-11T17:22:16","modified_gmt":"2019-07-11T23:22:16","slug":"dealing-with-problem-clients-fencing-in-the-friendly-monsters","status":"publish","type":"wcb_session","link":"https:\/\/sanjose.wordcamp.org\/2019\/session\/dealing-with-problem-clients-fencing-in-the-friendly-monsters\/","title":{"rendered":"Dealing with Problem Clients &#8211; Fencing in the Friendly Monsters"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"144\" height=\"17\" src=\"https:\/\/2019.sanjose.wordcamp.org\/files\/2019\/05\/divider-green.png\" alt=\"\" class=\"wp-image-6212\" \/><\/figure><\/div>\n\n\n\n<p style=\"text-align:justify\"> Spend time talking with a group of web business owners and the  conversation will inevitably include someone\u2019s unfortunate experience  with a terrible client. Most web pros have a story or two (or eight).  While bad clients can\u2019t be completely avoided, there are strategic steps  any business owner can take to contain the impact of a bad client. In  this session, Nathan will explain the how to create a system that  preserves workflow and keeps problem clients in check. Take aways: <\/p>\n\n\n\n<p style=\"text-align:justify\">(1)  four strategies that will keep problem clients in check, (2) five  monsters you should know and how to contain them, and (3) the payoff of  protecting your business by building good fences. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spend time talking with a group of web business owners and the conversation will inevitably include someone\u2019s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can\u2019t be completely avoided, there are strategic steps any business owner can take to contain the impact of a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/sanjose.wordcamp.org\/2019\/session\/dealing-with-problem-clients-fencing-in-the-friendly-monsters\/\" class=\"more-link\">Continuar leyendo<span class=\"screen-reader-text\"> \u00abDealing with Problem Clients &#8211; Fencing in the Friendly Monsters\u00bb<\/span><\/a><\/p>\n","protected":false},"author":8303970,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1567884000,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[6536],"footnotes":""},"session_track":[1280519],"session_category":[],"class_list":["post-7054","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-basico-empresarial"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paD4xW-1PM","jetpack_likes_enabled":true,"session_date_time":{"date":"septiembre 7, 2019","time":"1:20 pm"},"session_speakers":[{"id":"6536","slug":"nathan-ingram","name":"Nathan Ingram","link":"https:\/\/sanjose.wordcamp.org\/2019\/speaker\/nathan-ingram\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/7054","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":2,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/7054\/revisions"}],"predecessor-version":[{"id":7268,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/7054\/revisions\/7268"}],"speakers":[{"embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers\/6536"}],"author":[{"embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wporg\/v1\/users\/nathaningram"}],"wp:attachment":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/media?parent=7054"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/session_track?post=7054"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/session_category?post=7054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}