{"id":8961,"date":"2019-08-28T14:08:54","date_gmt":"2019-08-28T20:08:54","guid":{"rendered":"https:\/\/2019.sanjose.wordcamp.org\/?p=8961"},"modified":"2019-09-07T07:14:40","modified_gmt":"2019-09-07T13:14:40","slug":"taller-diseno-de-servicios-en-el-wordcamp-san-jose-2019","status":"publish","type":"post","link":"https:\/\/sanjose.wordcamp.org\/2019\/taller-diseno-de-servicios-en-el-wordcamp-san-jose-2019\/","title":{"rendered":"Taller Dise\u00f1o de servicios, en el WordCamp San Jos\u00e9 2019"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" style=\"text-align:center\">Cuando la experiencia va m\u00e1s all\u00e1 de la pantalla<\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"144\" height=\"17\" src=\"https:\/\/2019.sanjose.wordcamp.org\/files\/2019\/05\/divider-green.png\" alt=\"\" class=\"wp-image-6212\" \/><\/figure><\/div>\n\n\n\n<p>\u00bfQu\u00e9 pasa cu\u00e1ndo ampliamos el alcance de la experiencia que queremos mejorar, a un servicio? \u00bfC\u00f3mo mejoramos esta experiencia? En este taller aprenderemos un instrumento que nos permitan trabajar esto y entender c\u00f3mo hacerlo y mejorar la experiencia integralmente en un servicio.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p><a href=\"https:\/\/2019.sanjose.wordcamp.org\/speaker\/keren-ramirez-acosta\/\">Keren Ram\u00edrez Acosta<\/a> compartir\u00e1 este excelente tema el pr\u00f3ximo s\u00e1bado 7 de septiembre, en el WordCamp San Jos\u00e9. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Temas<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Dise\u00f1o de servicios \u00bfqu\u00e9 es?<\/li><li>Actores en el dise\u00f1o de servicios y el tri\u00e1ngulo de empat\u00eda<\/li><li>Service blueprint<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Objetivos del taller<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Aprender las bases de dise\u00f1o de servicios<\/li><li>Entender  la \nimportancia de la digitalizaci\u00f3n de servicios y todo lo que  involucra \nhacerlo, para mejorar la experiencia de usuario<\/li><li>Generar un mapeo de un servicio a partir de instrumentos basados en Dise\u00f1o de Servicios.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Requisitos<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Contar con la entrada general al evento<\/li><li> Conocimiento b\u00e1sico de UX.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Costo<\/h2>\n\n\n\n<p>El taller es gratuito, solo debe tener la entrada general al WordCamp.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Horario<\/h2>\n\n\n\n<p>S\u00e1bado 7 de septiembre, 10:00 am \u2013 3:00 p.m (4 horas)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Inscripci\u00f3n<\/h2>\n\n\n\n<p>Inscripci\u00f3n en la mesa de registro durante el evento.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cuando la experiencia va m\u00e1s all\u00e1 de la pantalla \u00bfQu\u00e9 pasa cu\u00e1ndo ampliamos el alcance de la experiencia que queremos mejorar, a un servicio? \u00bfC\u00f3mo mejoramos esta experiencia? En este taller aprenderemos un instrumento que nos permitan trabajar esto y entender c\u00f3mo hacerlo y mejorar la experiencia integralmente en un servicio.<\/p>\n","protected":false},"author":15079632,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Taller Dise\u00f1o de servicios, en el WordCamp San Jos\u00e9 2019. \n\u00bfQu\u00e9 pasa cu\u00e1ndo ampliamos el alcance de la experiencia que queremos mejorar, a un servicio? \u00bfC\u00f3mo mejoramos esta experiencia?","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[324,909750],"tags":[],"class_list":["post-8961","post","type-post","status-publish","format-standard","hentry","category-noticias","category-talleres"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paD4xW-2kx","jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/posts\/8961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/users\/15079632"}],"replies":[{"embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/comments?post=8961"}],"version-history":[{"count":4,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/posts\/8961\/revisions"}],"predecessor-version":[{"id":9264,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/posts\/8961\/revisions\/9264"}],"wp:attachment":[{"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/media?parent=8961"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/categories?post=8961"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sanjose.wordcamp.org\/2019\/wp-json\/wp\/v2\/tags?post=8961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}